Heat: Although our Citrine Quartz stone product is highly resistant to hot temperatures, we strongly recommend that you always place hot pans on a trivet (made of rubber or metal) or a protective mat or also just letting the pan cool on the stove. Try to never place a hot pan, especially one made out of cast iron, directly on Citrine ® Quartz stone counter tops for prolonged exposure to heat could result in irreversible damage to the surface
Scratches: Like any other material, everyday use over a long period of time can result in slight abrasion marks in Citrine Quartz stone. We advise you to never cut directly over the Citrine Quartz stone counter tops for it can result in permanent damage to the Citrine Quartz stone. During food preparation we recommend that you use a cutting board to cut in order to prevent any damage.
Tips and Warnings Alternatively, use a commercial quartz surfaces cleaner, following label instructions. Some are sprayed and spread with a lint free cloth. These cleaners do not need to be rinsed. Followed to the letter the instructions that came with your cleaning quartz countertops, especially if it is still under warranty.
Care and Maintenance
of Citrine® Quartz
To keep your quartz stone looking as clean and beautiful as it did the first day follow the simple instructions mentioned below.
How to Clean Citrine® Quartz Countertops.
Wash the quartz surface thoroughly with warm water and soap, any other mild household cleaner (like Fantastik or 409) or even a surface cleaner like Windex.
Citrine® Quartz stone has very low porosity therefore it does not absorb liquids but it is still recommended to pass a paper towel or sponge to dry spills immediately after spillage occurs.
For the best cleaning results, use a damp cloth or a cream abrasive or a general degreaser ((like Fantastik or 409) or even a surface cleaner like Windex to clean Citrine Quartz stone.
Citrine Quartz Countertops:
*Generally, most stains can be removed using a microfiber or paper towel.
*For tough stains we recommend you to use: GOJO(R) Natural Orange Pumice Heavy-Duty Hand Cleaner.
How to use:
1. Scrub surface with a cloth or kitchen towel dampened with GOJO(R) Natural Orange Pumice Heavy-Duty Hand Cleaner.
2. Let the heavy-duty hand cleaner sit for two minutes.
3. Remove the hand cleaner by wiping the surface thoroughly with a clean paper towel.
* To remove lime deposits formed by water around the
drain or faucet, you can use an abrasive sponge to rub the stain or use a lime removing product (follow the manufacturer's recommendations for proper use). Rinse several times with warm water and dry with a soft cloth. Recall the uniform surface brightness as above.
*If the problem persists, please contact our Citrine® Quartz Warranty Center and you will be referred to a professional Citrine Quartz stone expert.